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Yahoo Mail suffers another service disruption in less than a week

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September 28, 2016

We just learned this morning that Yahoo Mail has suffered another disruption to its email service in less than a week. A few days ago, Yahoo was the subject of another hacker's attack that targeted over half-a-million user accounts.

Various data from the outage monitors DownDetector and Outage.Report.com back up multiple other incidents from many users in the U.S. that the service was knocked offline for a period of time earlier this morning, or afternoon for those in Europe.

A spokesperson for Jerry and David's Guide to the World Wide Web offered the following:

``We are aware that some Yahoo Mail users are experiencing issues. Our engineers are working on a fix to restore functionality as soon as possible. We apologize for the inconvenience.``

The downtime at Yahoo only adds to an already frustrating and large list of issues for the company with its 'free mail' service.

Last week's public disclosure of a massive hacker's attack exposing over 500 million user accounts has now reached the point of possible legal actions.

Following several demands that the SEC be called in to probe the matter, a group of U.S. Senators is also asking Yahoo chief executive Marissa Mayer to provide them with an explanation as to why the company took so long to find and disclose the attack, and what it plans to do to prevent similar future intrusions.

The letter was sent by Senators Al Franken (D-MN), Patrick Leahy (D-VT), Ed Markey (D-MA), Elizabeth Warren (D-MA), Richard Blumenthal (D-CT), and Ron Wyden (D-OR). It requests a detailed briefing from Mayer and Yahoo.

"This major service breach is the latest in a series of many other data security issues that have impacted the privacy of millions of American consumers in recent years, but it's by far the largest," the group writes.

"Consumers place their trust in companies when they share personal and sensitive information with them, and they expect all possible steps to be taken to protect that information," said one senator.

Verizon, which has a standing agreement to acquire Yahoo for $4.8 billion, has so far declined to comment beyond a brief, canned statement it issued last week.

Companies and organizations that require dependable email service should drop the idea of so-called 'free email' to a service provider that charges a reasonable fee for a service that they can really depend on. Reliable and redundant e-mail communications today are as vital as ever to efficiently conduct business.


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