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Microsoft has several problems with its StorSimple NAS devices

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September 13, 2016

Microsoft is warning its users of the issues in its StorSimple network-attached storage devices to update them as soon as possible since they might not be finishing data backups the way they are intended to.

But now users of the devices have an urgent and critical task ahead because Microsoft says-- “The update is a disruptive update: it requires a reboot of the backup appliance and should be applied during a planned downtime.”

The snafu afflicts version 10.0.10288.0 of StorSimple devices' OS, which has two problems Microsoft describes as follows:

  • “Backups would fail to complete under certain conditions” but Microsoft doesn't explain those circumstances;
  • “An issue observed in earlier releases where iSCSI session was disconnected when copying large amount of data to a volume on the StorSimple Virtual Array.”
  • StorSimple devices are nowhere near the top of the storage sales charts, but Microsoft is doing well shipping them as an on-ramp to Azure, getting the array for free plan.

    That offer is working because StorSimple knows Azure inside out and quietly copies data from on-premise servers into Microsoft's cloud.

    Or, if it worked properly, which we now know isn't the case at all. What a big mess. This is not a good look for Microsoft, as StoreSimple is a rare foray into the enterprise hardware market it hopes to soon lead by powering AzureStack appliances.

    There's a big potential for data loss here as well. But it's also not the worst mistake to make: it hits a minor update to software not all users will have adopted and seems not to be something everyone needs to worry about.

    For a major software company the size of Microsoft to come up with something like this is unbelievable to say the least. We've all seen buggy software that was tested in a hurry but this is unacceptable.

    Source: Microsoft.

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