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System admins discover bug in Microsoft Exchange Server 2010 SP3

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December 11, 2014

Since Patch Tuesday this week, system admins have discovered a bug in the security updates of Microsoft Exchange Server 2010 SP3, so if you were thinking of updating the software, you would be well advised to wait for a fix from Microsoft.

Microsoft has simply withdrawn the update yesterday following several reports that enterprise customers couldn't connect to the server with their Outlook clients once the patch was applied to their servers.

Exchange Server 2010 Roll-Up 8 was just one of several Exchange updates Microsoft released on Tuesday, which included security patches for Exchange Server 2007 and 2013.

"This problem only impacts the Exchange Server 2010 SP3 RU8 update, the other updates remain valid and customers can continue with deployment of these packages," Microsoft explained in an addendum to an earlier blog post on Wednesday.

The bug apparently lies in the server's MAPI protocol support, meaning Outlook won't be able to connect but clients using other protocols – such as POP3, IMAP, ActiveSync, or even the Outlook Web App will without any issues.

Users affected by the bug will see an error stating "cannot open item" when they try to read their mail.

Microsoft says it is working on a fix, but for now it recommends uninstalling (doing a restore) the update if you have already applied it.

Source: Microsoft.

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